This privacy policy covers the Wellcam website www.wellcam.pt

Wellcam is a TGPE unip. Lda, RNAAT 973/2019. Telephone +351 919744422, e-mail info@wellcam.pt

The Wellcam team respects your privacy and processes your personal data in accordance with the laws in force. The data will not be processed for any purposes other than those specified here. The Wellcam team reserves the right to update or modify its Privacy Policy at any time, in particular in order to adapt it to legislative changes.

For what purposes is the User's personal data collected?

The data collected in the forms on the Wellcam website is intended exclusively for processing user requests, and will not be used for any other processing.

Does Wellcam use the personal data collected for Direct Marketing?

Wellcam will not use your personal data to send you any unsolicited mail whose content has not received your explicit consent. Wellcam does not sell or trade your data with third parties.

Who has access to the User's personal data?

Wellcam does not disclose any personal data of its Customers and Users to third parties without their consent, except where required by law.

What are your rights when you give us your data?

In accordance with the applicable legislation, Wellcam undertakes to respect the confidentiality of your personal information and to guarantee the exercise of your rights: 

a) Right to be informed: our customers have the right to obtain clear, transparent and understandable information about how Wellcam uses their Personal Data.

b) Right of access: in addition to the right to information, you can access your personal data that we process and store. In these cases, Wellcam will provide you with a copy of the personal data being processed. Furthermore, when you request it by electronic means, the information will be provided in a commonly used electronic format.

c) Right of rectification: you have the right to rectify your personal data if it is incorrect, out of date or if you wish to complete it. To do so, you can contact us at the contact details above.

d) Right to erasure/right to be forgotten: you can ask us to delete your data, however, please note that this is not an absolute right, as we may have legal grounds or other legitimate interests for retaining your personal data. 

e) Right to object, including to direct marketing: you can unsubscribe from the Wellcam Newsletter or opt out of our direct marketing communications at any time. The easiest way to do this is by clicking on the "unsubscribe" link in any email or communication we send you, but you can also contact us to do so.

f) Right to withdraw your consent to data processing at any time: you can withdraw your consent to data processing when such processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.

g) Right to lodge a complaint with the CNPD: if you consider that the processing of your personal data by Wellcam violates applicable data protection legislation, you may lodge a complaint with the National Data Protection Commission ("CNPD").

h) Right to data portability: you have the right to move, copy or transfer data from our database to another.

i) Right to restriction of processing: you have the right to request the restriction of the processing of your data in the following situations: if you dispute the accuracy of the data, if the processing is unlawful and you do not want to delete your data but only limit it, if the data is no longer necessary for Wellcam but necessary for the visitor/customer or if you have exercised the right to object mentioned above, during the period of time in which Wellcam analyzes whether or not your legitimate interests for the processing prevail over that right.

To request the exercise of any of the rights listed above, in addition to the forms specifically mentioned in the respective paragraphs, you can send a communication to the address identified above or by sending an email to the email address also mentioned, which you can also use if you wish to ask us any questions regarding this Privacy Policy.

Where is your data stored?

Wellcam stores the data of its customers and Users on its servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and in compliance with applicable privacy laws. If you wish to be removed from our database, you can exercise this right by contacting us through the various means available on the website.

Does Wellcam use cookies on its website?

The Wellcam website (www.wellcam.pt) uses cookies in certain areas. Cookies are files that store information on your hard drive or browser, allowing websites to recognize you and know that you have visited them before. The User can configure their browser to refuse cookies, but in this case, the website or parts of it may not function correctly. Cookies are used to monitor and analyze the use of the website, allowing the Wellcam team to provide the best user experience. The cookies used do not collect information that identifies the user. Cookies collect generic and preference-related information, such as how users arrive at and use the site or the area of the country/countries from which they access it.